O poziciji

Very Big Things (VBT), an international award-winning digital product agency is looking for Mid-level/Senior Account managers/Product owners. We have offices in the US (Miami), Croatia (Zagreb), and Ukraine (Odessa) with our core business being the development of web and/or mobile platforms we create for our US clients. We are hiring for our Zagreb (Croatia) office - THIS IS NOT A REMOTE NOR A SALES POSITION.

What does an Account manager/Product owner in VBT do? Well, they represent VBT to our clients (as the primary point of contact) and also the other way around - represent clients to the internal VBT team. Mind you, this is not a sales position, and all work done from the perspective of the AM is done after the client is already onboarded and the project is ready to be kickstarted. The AM's job is to take care of the client during the whole development cycle of their product.

Our main focus is building kickass web/mobile apps and platforms as well as VR experiences. Some of the awesome and challenging projects we’ve built that make a difference include:

• helping a client with digital transformation by building a telehealth platform enabling them to provide healthcare to thousands of users in the time of global health crisis
• building a mobile app for the premier boat rental company in Florida, allowing users to effortlessly rent a boat from the palm of their hand
• helping the #1 health-tech company provide clarity in a global crisis by building a COVID-19 Map using complex data to help individuals make critical decisions for themselves, their families, and their employees
• building a first-ever real-time all-inclusive wellness application, providing everyone with an elegant and simple solution to living a healthier life
• a peer-to-peer platform connecting college students to the elderly, solving life's problems. Like taking out the trash, walking the dog, or having a pleasant conversation.

For additional info on our projects check out our website: https://verybigthings.com/

Minimalne kvalifikacije

First, we want to demystify mixing the Account manager & Product owner roles into one. In VBT we provide our Product owners a broader account management picture, so if you are interested in that mix of responsibilities, you are at the right place.

AM/PO's responsibilities the way we see them:

• The primary communicator and link between stakeholders and teams (translation of business to tech and vice versa)
• Primary point of contact for the client
• facilitates communication among all stakeholders and product teams with the goal to define product roadmaps and develop business cases and success metrics,
• updates the client on project progress (time & budget),
• addresses concerns
• Primary point of contact for the product team
• collects questions and concerns to relay to the client,
• asks for clarifications,
• acts as a mediator,
• defines a clear product mission & vision (together with the Product manager)
• Shapes stakeholder requests into well-defined and ready-to-build features within the scope of the product vision
• Guides the client through our product development process and manages their expectations
• Cooperates and coordinates with the Scrum Master to
• ensure that all client requests and priorities are clear
• collaborate on user story grooming
• Keeps meeting minutes/AM diary of all client contacts
• Openly and regularly informs the stakeholders about the product’s growth and progress
• Gathers customer feedback to validate that the product works against established metrics
• Works with the team toward maximizing the business value of the product
• Tracks scope from high-level

What you will be doing:

• Client & in-house team communication
• Product roadmaps
• Action plan creation
• Product briefs
• Requirements gathering
• Organizing client workshops
• Stakeholder interviews

Očekivanja od tebe na ovoj poziciji

What we expect from you:

• 3+/5+ years of experience in defining and implementing digital projects in the role of a product owner
• Experience with agile development methodologies (Scrum, Kanban)
• Ability to design interfaces and resilient software structures
• Experience with requirements and solution engineering for digital products
• Experience working with project management tools such as Jira
• Above-average decision-making and problem-solving skills
• Ability to synthesize information and prioritize business goals, combined with a high sense of urgency and attention to detail
• Ability to prioritize and manage work in a fast-paced environment
• Ability to effectively communicate recommendations to a broad range of stakeholders
• excellent command of written and spoken English (at least B2)
• Independent and goal-driven personality
• Empathetic and conflict resolution mentality
• Ability to periodically work later hours (US-based clients)

Zašto je super raditi na ovoj poziciji

What we offer:

• Salary (brut1): 18.500 - 24.000 HRK (mid-level) / 27.000 - 37.500 HRK (senior)
• Work and gain experience in an international team, as well as servicing foreign (US) clients
• Different clients from different industries, each providing its own specific challenge - no boredom, always different approach
• Flexible work hours and hybrid work-from-home model (even when there is no global pandemic)
• Fun and relaxed company culture where we care about teammates (Friday team lunches provided by the company, chill, and beer after work encouraged, medical checkup every two years, periodic team buildings, etc.)
• Office in Zagreb's broader center (Vinogradska cesta)
• ...and many more