Digital Analyst

Philip Morris Zagreb d.o.o.

O poziciji

At PMI, we’ve chosen to do something incredible. We’re totally transforming our business and building our future on smoke-free products.


Do you want to bring new ideas to life and find new ways how to use various digital channels for defined purposes? If you join our Digital team in Zagreb as a Digital Analyst, you will be able to do just that. It’s daring, fast-paced and highly collaborative – if you want to discover new ways to connect with consumers, there’s no better place to progress your career. You’ll feel like you’re working in a start-up here – with the freedom to craft and define the future of Digital, but with the support and scope of a vast global business.


We offer a full-time employment with employment contract for an unlimited period of time.


Your ‘day to day’

In the role of Digital Analyst, you will:

• Become an integral part of team of experts that support market deployment of B2C and B2B solutions in line with commercial strategy; from idea generation to GTM (go-to-market) perspective.

• Run day-to-day operations, providing technical support to internal customers, and ensuring seamless functionality of systems and interfaces in service of consumer programs/mechanics.

• Take part in User Acceptance Testing (UAT), for example, testing new features of Salesforce enterprise solutions or web/applications to ensure the best possible user experience.

• Be a reliable point of contact for external vendors and central teams who are responsible for the design and development of the solutions.

• Support driving innovation across local organization embedding a Digital-first approach to serving consumers. Act upon data and suggest making data driven decisions.


Minimalne kvalifikacije

Who we’re looking for

• University degree, bachelor’s, or master’s degree

• At least 2 years of experience in relevant positions, preferably in a corporate setting. But your passion, skills, knowledge, and demeanor are key. Show us what you got.

• Digital product management and product ownership skills or mindset are preferred.

• For this role we are not looking for a developer and proficient coding skills are not required. In addition, this position does not assume responsibility for content production and creative aspects of Digital. The role assumes solid technical knowledge, good analyst skills as well as understanding of Digital/IT principles, product lifecycle, run & support.

• Understanding of business processes & principles, as well as the ability to learn & adapt in an exciting international business environment.

• Enjoys working in cross-functional teams, is highly collaborative and a good communicator.

• What will be considered a plus: experience with agile/scrum, basic understanding of data structure and data models, basic knowledge of HTML, CSS, JavaScript, SQL, Atlassian products and Salesforce (CRM) solutions.

• Proficient in Croatian and English.


Zašto je super raditi na ovoj poziciji

What we offer

• Work with experienced professionals in a friendly and open atmosphere and collaborate with diverse business teams. Our environment brings many opportunities for learning and development.

• Inclusive culture, where everyone’s contribution is respected and encouraged.

• Option to work remotely, and a host of additional employee benefits.

• Mentoring to facilitate your PMI integration or future development.

• Pursue your ambitions and develop your skills with a global business – our staggering size and scale provides endless opportunities to progress.