IT helpdesk technician (m/f)
Selvita d.o.o.
O poziciji
Key responsibilities:
- Technical support to end-users,
- Installation and maintenance of computer hardware, client software, drivers, patches and upgrades,
- Troubleshooting, diagnosing and resolving technical hardware and software issues,
- Printers’ maintenance,
- Education and support to end-users in usage of various software,
- Administrative tasks in IT.
Minimalne kvalifikacije
Your background:
- BA in IT, Computer Science or similar relevant field or comparable level through relevant work experience,
- In-depth knowledge of computer systems and mobile devices,
- Hands on experience with diagnosing and resolving basic technical issues,
- Active knowledge of spoken and written English,
- Basic knowledge of the ITIL library,
- Experience in working with Help Desk and Service Desk systems, e.g. JIRA, GLPI, Redmine, ManageEngine,
- Knowledge of Microsoft Windows operating systems
- Previous working experience as an IT Help Desk Technician for at least 2 years will be considered as an advantage.
Zašto je super raditi na ovoj poziciji
What do we offer?
- Innovative and stimulating work environment
- Work with new technologies and hardware
- Collaboration with experts from different fields
- Culture of commitment to excellence and high-quality service to clients
Slični poslovi
Jungheinrich Business Services Croatia d.o.o.
IT- Specialist for ERP (m/f/d)
Integra Group d.o.o.
Sistemski tehničar (m/ž) - Zagreb/Split/Osijek/Rijeka
Jungheinrich Business Services Croatia d.o.o.
IT Support ERP (m/f/d)